Privacy Policy
Last updated: July 12, 2026
Medalist ("we", "us"), operated by H2N Ventures LLC (Florida, USA), provides website and marketing-automation services for local businesses. This policy explains what information we collect through medalisthq.com and how we use it.
Information we collect
- Contact details you provide — name, phone number, email address, and message content when you use our chat widget, book a call, or contact us.
- Communications — the content of SMS, email, chat, and voice conversations you have with us or our AI assistant, used to respond to you and improve our service.
- Usage data — standard analytics (pages visited, device type, approximate location) collected via Google Analytics using cookies.
How we use it
- To respond to your inquiries and provide the services you request.
- To send you messages you have consented to receive (see SMS terms below).
- To improve our website and services.
SMS / text messaging
If you provide your phone number and consent to receive text messages, we may text you to respond to your inquiry or follow up on a conversation you started. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. We do not sell or share your phone number or SMS consent with third parties for their marketing purposes.
Sharing
We do not sell your personal information. We share it only with service providers that make our platform work (hosting, communications, scheduling, and CRM providers), under contracts that protect it.
Retention & your rights
We keep contact records for as long as needed to serve you. You can request access to, correction of, or deletion of your data at any time by emailing support@medalisthq.com.
Contact
Medalist · H2N Ventures LLC — Florida, USA
support@medalisthq.com